cg222 Privacy Policy

Last Updated: January 2026

Our Commitment to Privacy

cg222 ("we", "our", "platform") is committed to providing a safe and reliable online gaming environment for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

By using the cg222.cam website or accessing our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.

For the purpose of registration and service delivery on the cg222 platform, we may collect the following types of personal information:

1.1 Identity and Contact Information

• Full name and date of birth (for age verification)
• Email address and password (stored in encrypted form)
• Mobile number (for payment verification)
• Residential address
• National ID card or passport number (if required for KYC verification)

1.2 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay mobile banking information)
• Transaction history — dates, amounts, and status of deposits and withdrawals
• Wallet balance and bonus usage records

Note: We never store your full bank account number or card number.

1.3 Technical and Usage Information

• IP address and device type
• Browser type and operating system
• Time spent on the website and pages visited
• Game play history and betting records
• Data collected through cookies and similar tracking technologies

1.4 Voluntarily Provided Information

• Information and conversation history provided through live chat support
• Information provided through email communication
• Information you voluntarily add in your profile settings

cg222 uses your personal information for the following legitimate purposes:

2.1 Account Management and Identity Verification

We verify your identity to create, maintain, and secure your account. This helps prevent unauthorized access, fraud, and money laundering. Age verification is our obligation to prevent anyone under 21 from using the platform.

2.2 Service Delivery and Improvement

We use your information to personalize your gaming experience, process payments, apply bonuses and promotional offers, and resolve technical issues on the platform.

2.3 Security and Fraud Prevention

Technical and behavioral data is analyzed to detect unusual account activity, prevent multiple account creation or bonus abuse, and ensure the overall security of the platform.

2.4 Legal Compliance

We may be required to retain certain information to comply with applicable laws and regulations, for dispute resolution, or to fulfill lawful requests from authorities.

2.5 Communication and Promotions

With your consent, we may contact you by email to inform you about new games, promotions, and bonus offers. You may request to stop such communications at any time.

cg222 uses cookies and similar technologies to operate the website properly and to improve your browsing experience.

3.1 Types of Cookies

• Essential Cookies: Required for maintaining login state, security tokens, and session management. Without these, the website cannot function properly.
• Functional Cookies: Used to remember your language preferences, display settings, and other personalized choices.
• Analytics Cookies: Used to analyze website traffic and user behavior in order to improve the quality of the platform.

3.2 Cookie Control

You can reject or delete cookies through your browser settings. Please note that disabling essential cookies may prevent some important features of the website from working properly.

cg222 never sells, rents, or exchanges your personal information. However, certain information may be shared with third parties in the following limited circumstances:

4.1 Service Provider Partners

We work with selected third parties for services such as payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure maintenance, fraud prevention, and game software provision. These partners only have access to the information necessary to complete their specific tasks and are bound by the same privacy obligations.

4.2 Game Providers

Software from game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others is integrated into our platform. Certain technical data may be processed on these providers' servers during gameplay, but only for the purpose of running the games.

4.3 Legal Requirements

We may be required to provide certain information in response to court orders, legal proceedings, or lawful requests from competent authorities in accordance with applicable law. In such cases, we will endeavor to notify you in advance wherever possible.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, the new entity will be bound to follow the same standards set out in this Privacy Policy.

Protecting your personal information is one of cg222's highest priorities. We have implemented industry-standard technical and organizational measures.

• SSL/TLS Encryption: All data transmitted between the website and our servers is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — it is hashed using advanced cryptographic algorithms.
• Two-Factor Authentication (2FA): Two-factor authentication is available for additional account security.
• Access Controls: Only authorized personnel have access to personal information, and only to the extent necessary.
• Regular Audits: Regular technical audits of the platform are conducted to identify security vulnerabilities.
• Firewall and Intrusion Detection: Advanced firewalls and DDoS protection measures are in place.

We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected or to meet legal obligations.

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Financial transaction records may be retained for a specified period after account closure in accordance with applicable law.
• KYC Documents: Identity verification documents are retained after account closure as required by law.
• Log Data: Technical logs are generally retained for up to 90 days, after which they are automatically deleted.

Once the specified retention period ends, personal information is securely deleted or anonymized so that it can no longer be linked to your identity.

As a cg222 user, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to know what information we hold about you. Upon request via live chat or email, we will inform you within the time period required by applicable law.

7.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request a correction. Some information can be updated directly in your account settings.

7.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. Please note that some information may need to be retained due to legal obligations or ongoing dispute resolution.

7.4 Right to Restrict Processing

In certain circumstances, you may request a temporary restriction on the processing of your information — for example, while the accuracy of the information is being verified.

7.5 Right to Withdraw Consent

You have the right to withdraw your consent for any processing based on that consent at any time. Withdrawing consent will not affect the lawfulness of any processing that took place before the withdrawal.

cg222 strictly operates for users aged 21 and above only. We never intentionally collect or process the personal information of anyone under the age of 21.

We follow an age verification process at the time of account registration. If we or a guardian become aware that information belonging to a person under 21 has been added to our system for any reason, we will immediately close that account and delete all associated information.

If you believe that your child or a minor has registered on our platform, please contact our support team immediately.

cg222 primarily serves the Bangladesh market. However, our technical infrastructure and some third-party service providers may use servers located in other countries.

Where your information may be processed outside Bangladesh, we ensure that the relevant service provider follows privacy and security standards equivalent to or higher than those in this Policy. Appropriate contractual safeguards are ensured for international data transfers.

cg222 reserves the right to modify or update this Privacy Policy as needed. If any significant changes are made to the Policy, we will notify you in the following ways:

• By updating the "Last Updated" date at the top of this page
• By sending a notification to your registered email address (for significant changes)
• By displaying a notice when you log in to the platform

Continued use of the platform after the updated Policy is published will be considered acceptance of the new Policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy or your information, please get in touch with us. Our support team is always ready to assist in Bengali.